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Leigh Green – Student Success – My Story

Leigh Green

Leigh Green, BA (Hons) Business

At UWS…

I entered the UWS Business Enterprise competition in April 2015 and was the winning recipient of a Renfrewshire Incube space (a prize worth £11k!) with my friend for her business idea, Knit Knax. I am currently providing business advice and administrative support for the business, juggling this role with my Honours and duties as a mum and domestic goddess!

Overcoming challenges…

I lacked confidence that our idea was genuinely any good. The business idea had been discussed for a few years but we had no idea where to start. I entered the competition not expecting to achieve a place in the final let alone win a prize – if anything we just wanted some feedback on our idea. We were amazed at the positivity and encouragement received from our presentation.
I have changed considerably during my time at UWS and my close friends and family have all commented on this. My self-awareness, confidence in my own abilities and my new found openness to ideas have meant I am now far more likely to jump in and give things a go. I used to be quite shy, a bit of a wallflower and unwilling to instigate change. I now realise that if I want things to change in my life, I can’t sit back and wait for them to happen. I am now far more willing to push boundaries and work outside my comfort zone to overcome challenges. Through the support of my friends, family and UWS staff, I have embraced the fact that I am a naturally academic, intelligent, erudite woman who is capable of so much more that I previously thought.

Improving my employment prospects…

I look back at what I have achieved so far with an awareness of the difficulties and struggles that I had to overcome to get to where I am today. I have a new found respect for myself, a new and improved inner confidence as well as a greater self-belief in my skill set; these attributes can only improve my employability. Winning the Incube award and being part of a joint business venture will enhance my CV considerably. The experience will be invaluable to future employers.

My advice to students…
Just do it. Don’t hold back, embrace it and get involved. Take a risk because you don’t know where it will lead. Only dead fish go with the flow!!

WWW.UWS.AC.UK/STUDENTSUCCESS

Careers & Employability; Celebrates Employment Project of the Year for Mentoring

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The UWS Employer Mentoring Programme has been awarded Employment Project of the Year by the Scottish Mentoring Network. The programme matches final year students with a mentor in industry over the academic year. Since its pilot in 2012, a total of 104 students have participated with 78 mentors trained to date. Employers range from small to medium enterprises to larger organisations including Hewlett-Packard, Clydesdale Bank, Luddon Construction and BBC Scotland.

Lynsey McMahon, Coordinator and Karen Shearer, Programme Administrator attended SMN’s National Event & Recognition Awards held at St Pauls’ Church in Edinburgh last Wednesday to receive the award. The award recognises successes and achievements over the past year including outcomes for mentees, training and applying good practice.

UWS were asked to host a table at the event discussing the impact of mentoring with other projects. Gavin Paterson, Development Officer with Scotland Alliance was also awarded with Highly Commended Mentor for his exceptional contribution to the UWS Employer Mentoring Programme.

Recruitment for our 2015/16 intake is currently underway and if you would like to know more about our programme please contact lynsey.mcmahon@uws.ac.uk.

scottish mentoring network

A Day in the Life of a Graduate Consultant, Callum Brown, ARUP

Name: Callum Brown
Profession: Operations Consulting
Current Position: Graduate Consultant
Joined Arup: 2014
Group :Consulting South

Hitting the ground running working on interesting projects with actual responsibility and client interface is why I love my job.

What happened at your assessment session and what advice would you give to potential grads?

The assessment day was testing but everyone was helpful and genuinely very friendly. The day included an individual case study, a group exercise and a competency based interview; there are lots of chances to show your strongest qualities. I would advise someone to have a good understanding of the competencies Arup looks for, as well as a strong knowledge of the role you are applying for. To summarise, I would say tosimply be yourself, and ask lots of questions whenever you can.

What projects have you been involved with?

Since starting at Arup I have had the opportunity to work on many interesting projects. My first project saw me working alongside another consultant for several prominent London museums to produce a strategy that would allow them to efficiently transport their artefacts and collections.
More recently I have been involved with a major pharmaceutical company; detailing end to end supply chain options and providing logistics input to detailed designs for their new research facility.
From the outset of this project I have been given plenty of responsibility and have been trusted to present to clients and conduct stakeholder interviews. It has also involved travel across
the UK which is also something I have enjoyed.

What is the office like?

The office has a really open and welcoming feel, the atmosphere is very friendly and people are always happy to have a chat or help you out. Overall, the office is a genuinely enjoyable environment to work in.

What does a typical day look like?

A typical day in operations can vary depending on the project you are working on. Many projects involve working closely with clients or stakeholders and responding to emails or other queries
from them is important. If you are involved in bid writing then there is project research to do and progress meetings to attend. Depending on individual projects client meetings and site visits
can also be a part of everyday life. Arup also hold frequent lunchtime sessions which is a great way to learn what other parts of the company do and allows you to talk collaboratively with other teams.

What is the social side of Arup like?

There are plenty of ways to meet people at Arup. Groups such as Connect Cultures present lunch time and evening talks, both in the office and around London, which provide a great opportunity to increase your network.

Sport is also a great way to socialise with colleagues. There are many sports that meet to play across London in the evening, often with a trip to the pub afterwards. I’ve also been involved in charity work; I volunteer for the Arup charity RedR. We compete against other consultancy firms to raise money.

What is your favourite project to date?

Dubai World Expo has been my favourite. Arup’s role was to provide the logistics strategy for the development.

I was involved in this project from my very first day and was tasked with estimating the size of the facilities that would be required to service the site. I was given responsibility to get on and work on my own and to produce reports and calculations that would be fed to the architects.

Working in the Recruitment Industry: A Graduate Guide

Introduction

A job within the Recruitment industry doesn’t require a specific degree, hence why it isn’t the most obvious career path for a lot of graduates. However the UK’s Recruitment industry is worth over £26 billion and offers a range of various roles to those looking for entry-level jobs in the sector.

For instance, I myself work within Marketing for STEM Graduates, whilst we have a dedicated Outreach Co-Ordinator whose tasks are closer to those typically found within the PR industry.

Building upon this, our team of Recruitment Consultants is made up of graduates from a mix of Technology, Psychology and Humanities backgrounds. Nearly all of which were recruited themselves at graduate-level and can attest to the challenging, fast-paced and rewarding nature of their respective jobs.

And testament to the resilience and rewards of the industry, the UK Recruitment sector has over 100,000 people employed within it and actually grew during the most recent recession.

What type of skills and personality traits are required?

If we concentrate purely on the role of a Recruitment Consultant we can explore how the nature of the job itself requires a blend of entrepreneurial spark, determination, interpersonal skills, research ability and an analytical approach:

A typical day’s work will involve a dynamic range of duties that will be both client and candidate orientated, so to give an outline it’s probably best to start where everything begins for a Recruitment Consultant: New Business.

First of all you’ll have to be on the ball with your research and interpersonal skills to source companies that would look to take on your services. After find the correct point of contact within an organisation, you’ll then have to make initial telephone contact to introduce yourself before potentially meeting clients to discuss their needs.

Many Recruitment companies will have dedicated New Business Developers who take initial responsibility for this process, though in a full 360 Consultant role you will be expected to develop and maintain your New Business individually.

After you’ve established your New Business you’re then onto the candidate side of the job. Many companies will have someone dedicated to attracting your job adverts and social media output to attract relevant candidate and others will also have Candidate Resourcers tasked with specifically searching for the right type of candidates for your roles, though within many Recruitment companies you will be expected to take ownership of these tasks yourself.

You’ll then have to initially screen candidates before usually interviewing the strongest in your pool with a view to introducing them to your client. This is where your interpersonal skills, emotional intelligence and analytical approach will be most important as this process is time consuming and you’ll want the best chance of making a placement if you’re able to secure interviews for your candidates.

Moving on, Recruitment Consultants will then manage interview feedback on both the client and candidate sides of the coin before managing the offer process, assisting in any required salary negotiations whilst offering consultancy and advice throughout. Patience is an important asset to have at this point, as Consultants will have to remain composed whilst their hard work lies tantalisingly close to coming to fruition.

What are the biggest challenges of the role?

The ability to effectively manage a heavy workload is imperative to the role of a Recruitment Consultant. The Recruitment process is long and has a number of any given hurdles to clear and Consultants will have to manage a multitude of assignments whilst establishing New Business and keeping in regular contact with managed clients and candidates.

Remaining undeterred when you’re not able to make a placement is equally challenging, a lot of work goes into making a placement and there will be times when your work will come to nothing. The key is to learn from your disappoint and build upon it, analyse what you might have done differently and move onto the next assignment.

What are the rewards of the role?

The sky is the limit financially for a Recruitment Consultant who is dedicated to their job and enthusiastic about constantly improving within it. The commission on offer within Recruitment compares favourably in comparison to many entry-level routes on offer to graduates and if you’re able to consistently meet your set targets then the industry offers a high earning potential (with an average salary of £44k pa within Recruitment).

The job also offers graduates a chance to take ownership of a project and see it through from start to finish. This responsibility will enable graduates to thrive as they follow a steep learning trajectory which simply isn’t on offer within industries that required a specific degrees to secure an entry-level job in. Knowing that you’ve made the most of a blend of abilities to find the right person for an organisation is equally rewarding and graduates within the industry are given the chance to hit the ground running in this sense.

How to get into the recruitment industry?

Graduates looking to launch their career within the Recruitment industry have a number of options open to them.

It’s worth doing your research on companies that specialise in a particular area of work you find interesting or an area that relates to your degree and introduce yourself with a speculative cover letter. Additionally, most of the large Recruitment companies will advertise dedicated graduate schemes – so find out what you can about the culture of a given organisation and take time to decide if they’re right for you.

Ultimately however, if you’re looking at a career in Recruitment it’s a case of getting your name out there and introducing yourself – if you can demonstrate the skills required to succeed in the industry then you’ll find that Recruitment companies will be keen to give you a chance.

 

Mark Bradford, Marketing Executive, www.stemgraduates.co.ukSTEM Graduates Logo

 

Make the most of your time at university

As we say welcome to our new students and welcome back to our returning students, it’s a good opportunity to remind you that university life isn’t just about studying and partying, but also about developing your skills for your future career.

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Employers are looking to recruit graduates with a broad range of  employability skills and global competencies that have been developed through academic study, work experience, and extra-curricular activities.

Understanding your skills and strengths and having the ability to identify opportunities to develop your potential will help you find the right fit in terms of your chosen career and your role in society.

Check out our Developing Your Skills & International Options sections on our website for more on this.

What’s it like to be part of the HP Graduate Development Programme?

HPlogoI am currently working for Hewlett Packard (HP) in the Erskine campus as part of the UK&I ITO Graduate Development Programme. I am working as part of HP Enterprise Services which is focused on providing IT, business and outsourcing services to major and minor companies across the globe, with the ITO (Infrastructure Technology Outsourcing) part of the business running the IT infrastructure for major companies such as Rolls-Royce, Ministry of Defence (MoD), Ministry of Justice (MoJ) and more.

What is your role?
I am on the 2-year ITO Graduate Development Programme as a Technical Graduate. Within these 2 years every Graduate rotates assignments every 6-9 months in order to build a good range of skills and to allow each of us to experience multiple roles within the business. I am currently on my 2nd rotation which has me sitting within the Core Services team. The objective of this team is to manage and maintain all of the environments and users within the MoD account, which can involve anything from resetting passwords to troubleshooting and repairing hardware and software. I am learning new things every day so I am enjoying the experience so far!

How long have you been in this role?
I have only been in my second rotation for a few weeks. I had a great experience within my first role as it allowed me to work with staff members from various teams which has helped to establish a good network of people within the office. It was also a good stepping stone for learning how the MoD account is structured, which has set me up well for my second rotation which heavily relies on having good working knowledge of the account. I am looking forward to getting properly started within my second role as it is shaping up to be much more varied and work intensive than my first role. I have no doubts I will be learning a lot in the next 6-9 months!

What are the three most important skills you use at work?
As a Technical Graduate the three most important skills I use in work are teamwork, communication and time management. You will always find yourself as part of some form of team within HP. Being able to work and communicate well as a member of that team is vital. Communication in general is an important skill, speaking to anyone, be that other Graduates, managers or even staff members from other teams. Building a network within the workplace can be very beneficial for both the immediate and distant future. And finally time management, it’s not uncommon to find yourself working on a number of different tasks simultaneously whilst working in HP, and being able to effectively manage your time in order to get the most out of your day is a great skill to have.

What does a typical day look like for you?
A typical day involves communicating with team members and managers to establish what checks need to be done for each day. Once that has been done our job is to keep an eye out for any problems or requests that are raised. There is a lot of employees working within the MoD account not only here in Erskine but all across the UK so there is never a shortage of tasks for our team to work on. And being part of a maintenance team means the ability to be able to pick up and react to these issues quickly is vital to ensure everyone can continue to do their work. It can be stressful at times but it certainly keeps you busy!

How has your job changed since you started?
The first couple of months were a huge learning curve for me as working within a company as big as HP was different to anything I have done before. It took a few months to learn not only how HP as a business operates, I also had to learn how the account I was working in operated also, as well as learning the software and processes required for my new role. Due to this I spent a lot of time training and shadowing colleagues in order to gain an understanding of how everything works. Since then I have gained a lot more confidence in my ability, and have become more familiar with the various aspects of the work. This has allowed me to take on a lot more responsibility and have a much higher workload than I did in the first few months, which can only improve the more I continue to learn.

What are the best and worst things about your job?
Coming into HP there was a lot of new software and technology I had never worked with as a student in university. Since joining I have had to learn how to use a great number of systems in order to perform my day-to-day job. On top of this I have also had to learn the processes and regulations within the MoD account so there has been a lot of things I have had to learn. Luckily everyone has been so nice, and everyone from my Graduate and Work Managers down to the other Graduates have always been happy to answer any questions I have had. No matter how trivial the question is it is always best to ask. I have quickly learned that more often than not someone else has been sitting wondering the exact same thing as well!
The worst thing about the job so far is moving to a new rotation has meant having to leave a great team of people behind. Working with a new group of people is an exciting prospect though, and I am looking forward to my time within my new role. But it is important to maintain good working relationships with my previous team also.

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What one key piece of advice would you give to a student wishing to get into your line of work?
Be proactive! Working within the technical field is a constant learning process and it is vital to keep as educated as possible in order to stay relevant. This can be as big as learning to work with a new piece of technology or software, or as small as learning a new shortcut or process within an existing piece of software. There is never a shortage of things to learn, and working with HP on the ITO Graduate Development Programme will provide plenty of opportunities for you to learn new things!

A guest blog by Scott Lang – BEng (Hons) Networked Systems Engineering at GCU– Graduated in 2014

Hospitality – Not just for Hospitality Graduates – Vivieanne Carr

Premier Inn

As I look around the room of my colleagues of very successful hotel operation managers one wouldn’t be absurd to assume that we are all a products of years of hospitality experience, hospitality graduates and masters. Fortunately you would be completely wrong! We are all successful professionals but that’s really where the similarities end. We all have various backgrounds, degrees and career paths which have lead us here.

I currently have a BA Hons degree in Business Studies Marketing & Management and have always believed that I would use my degree to go into the marketing world but after a few years of post university “wandering” I wandered into a profession that I never believed would make so much use of my skills and ultimately be something that I really enjoy and passionate about. Although I have a degree in a specific discipline I utilise my skills on a business platform. Here are some of the Types of skills that I use on a daily basis:
-HR
-Finance
-Accounting
-Marketing
-Administration
-Building & Planning(I have done 2 new openings)
-Law
-Economics
-Food & Beverage
-Education (I have 9 Apprentices)

I have spent the last few years refining any skill gaps that I have identified and attended management development programmes. Everyday I use my knowledge from university and from life experience. I now lead a team of 60+ and run the #1 hotel in Glasgow next to the worlds second busiest concert venue.

Premier Inn is the UK’s biggest hotel chain and we have really identified the need to open hospitality to all disciplines. Premier Inn are opening a new hotel in the UK every 10 days at the moment and 80% of our manager are internally recruited. In Scotland last year we recruited 8 people onto the Operation Manager graduate scheme. Out of 8 graduates only 2 have specific industry related degrees, the others have disciplines including HR, Accounting, English and History. We strongly believe that you will posses all of the behaviours that make you a successful leader by the time you graduate. Any other skill gaps can be addressed through:

• first-class mentoring sessions from senior managers within our Operations and HR teams
• fast track management development programmes
• specialist workshops to develop business management, leadership and key hospitality skills
• high profile networking events with guest speakers and business leaders
• business projects to shape the future of our company
• knowledge from the experts in specialist support centre roles

If you are graduating this year or considering your options I would recommend that you check out hospitality companies- hotel management is one of the most rewarding jobs that I have had- both professionally and personally.

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