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Monthly Archives: July 2014

How to Kick Start your Career: Job Hunting Tips for Students by Lauren Knowles

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Are you keen to land a job before or soon after graduation?

Read our top tips on how to lay strong foundations for your career while finishing your final year.

How to lay strong foundations for your career right now

Job hunting for a full-time role after university can seem quite daunting to final year students. But there is no reason to worry. By remaining proactive and dedicated throughout the search, making full use of the methods available to you, standing out from the crowd and getting your foot on the career ladder is completely within your capabilities.

This handy guide outlines the steps we recommend that you take in order to give yourself the best opportunity of ensuring a smooth transition from university to employment.

Do your homework

Before you do anything else, take the time to think about your future and what you want from your career.

Carry out research into the industries, organisations and roles you would like to work in, to determine whether the skills and knowledge gained from your education coincide with your future aspirations. Be practical in your choices and realistic about your future, but don’t worry if your career goals and degree don’t perfectly match. Many employers offer training as part of graduate level positions, as they expect you to grow and develop in these roles.

Also look into the different graduate positions available, their average starting salaries and whether you need any additional skills to break into particular industries. This can help you to gain a full understanding of what to expect from your job search, while also giving you the opportunity to pinpoint areas you need improve on.

Boost your contacts

Building up a strong bank of professional contacts and getting your foot in the door at businesses can also be highly advantageous

Attend events or talks organised through the university, and look out for any workshops or conferences put on by organisations you would like to work for. When networking with attendees, try to discuss your current situation and career goals as you may find out about opportunities you wouldn’t have otherwise known about.

Ongoing interaction through social media, email or face-to-face meetings with anyone you meet is then recommended, as this can help you to develop trusted relationships and also find out about opportunities that become available in the future

Work experience and internships

Building relationships with a bank of contacts can provide you with a chance to enquire  about work experience or internships.

These roles can be a great addition to your CV, as they allow you to gain first-hand experience and further your industry knowledge. You also have a chance to demonstrate your commitment, work ethic and passion to the organisation you are interning at, which can give you up an upper hand should they go onto advertise any graduate roles.

Securing a place on a relevant graduate scheme can also strengthen your CV. While these programmes are competitive, they offer training and development opportunities, a good level of support and a chance to gain qualifications, so it is well worth making every effort to get on a scheme. Completing work experience beforehand can help to set you apart from the thousands of other candidates who apply for these training schemes every year.

Getting the right support as you job hunt

When job hunting, make full use of the support that is available to you. The university careers service can offer valuable information on vacancies, work experience and internships, while providing one-to-one sessions for specific advice and support

Getting in contact with a recruitment firm specialising in your chosen industry can also prove beneficial. With a strong network of contacts, an understanding of graduate vacancies and insider knowledge of employer expectations, they can inform you of upcoming job openings, offer CV support and use their understanding of clients to help you present your skills, experience and knowledge well to prospective employers

While the graduate jobs market is known for being competitive, by being proactive and using these methods to improve your opportunities, you can really start to stand out from all other competition and put yourself in a strong position for landing your first full-time role after university

Author Bio: Lauren Knowles is a digital content writer with Portfolio Credit control, a recruitment firm specialising in selecting quality candidates for credit control vacancies at reputable firms throughout the UK.

Are you a UWS 2014 graduating student with an idea for a new creative business?

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Graduate Business Incubator Opportunity

Are you a UWS 2014 graduating student with an idea for a new creative business?

The UWS Creative Media Academy, in partnership with the succesful Entrepreneurial Spark Hatchery, is offering an individual or a creative team a free 6 month creative industries mentorship and business programme of activities based in Dundonald, East Ayrshire and at the UWS Ayr Campus.

The successful candidate/s will have access to film/broadcast/audio/computing equipment and facilities as well as a bespoke creative industries mentorship programme.  The UWS Creative Media Academy will also support the successful team with a £1000 travel bursary.

This programme will complement the existing E-Spark Hatchery programme that offers budding entrepreneurs a calendar of activities including the opportunity to apply for a further 12 month business support and the chance to pitch for funding from a £60,000 investment fund.

Our new intake starts on the 31st July 2014 with a 5 day bootcamp which the winning team leader would attend.

Deadline for applications Monday 18th July 2014 (interviews to be held 24th July 2014, Ayr)



Graduate Job with Quintiles – IT Support Engineer (Graduate/Entry Level Role)

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IT Support Engineer (Graduate/Entry Level Role) – competitive £

Associate Site Support Engineer – based in Livingston, West Lothian. (Initially 6 month FTC with possibility of a permanent role)


Working within a local team, this position under general supervision will provide both on-site and remote second-tier support to end users regarding IT problems, IT projects and end user education. Quintiles employ state of the art technologies from major vendors and cloud providers to deliver high end services. The successful applicant would have the opportunity to support and develop their skills on these systems and technologies.


The candidate will interact with other Global IT Support Groups to resolve problems as well as providing support for IT Projects. The candidate will simulate or recreate user problems to resolve operating difficulties and recommend system modifications to reduce user problems.

Site Support must maintain a thorough working knowledge of the day-to-day operating environment, available tools, and client applications.

This individual must also follow Service Desk and IT Operations procedures related to client services. Maintain currency and high level of technical skill in field of expertise.

Escalate more complex problems to Site Support Level 2 and 3.

Responsible for meeting specified service level standards.

Some occasional UK and European travel maybe required by team members.


·         Working knowledge of Microsoft server, networking, and workstation technologies

·         Working knowledge of industry standards in regards to system and network administration

·         Ability to solve PC related problems utilizing remote control tools

·         Excellent verbal and written communication skills

·         Willingness to improve in personal knowledge as it applies to supporting the company’s objectives



·         Degree/HND in Computing or related field or at least two years coursework completed towards Bachelor’s Degree in Computer Science or related field

·         Experience in Information Technology with emphasis in PC software (Microsoft operating systems and applications suites, email systems, etc.) within a network environment utilizing PC/server software; or equivalent combination of education, training and experience

Why Quintiles

Quintiles (NYSE: Q) is the world’s largest provider of biopharmaceutical development and commercial outsourcing services with a network of more than 29,000 employees conducting business in approximately 100 countries. We helped develop or commercialize all of 2013’s top-100 best-selling drugs on the market.

Quintiles applies the breadth and depth of our service offerings along with extensive therapeutic, scientific and analytics expertise to help our customers navigate an increasingly complex healthcare environment as they seek to improve efficiency and effectiveness in the delivery of better healthcare outcomes.  To learn more about Quintiles, please visit


To apply now follow this link: or contact for further information.


Job of the Week ICT Development Officer & Team Leader – HRM Homecare

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Job title: ICT Development Officer & Team Leader

Salary: neg.

Hours: 37 1/2hours per week (fulltime)

Annual Leave: 20 working days per annum plus 8 public holidays

Location: HRM Homecare Services Ltd.

Job Summary:

The post holder leads a small ICT Team responsible for the development and maintenance of ICT infrastructure across the companies 4 sites. ICT hardware, software and systems management is fundamental to the operation and future growth of this long established care company, and in the provision of front line support to the customers of HRM Homecare Services Ltd. The post holder provides operational support for HRM Homecare Services and assists customers through field support.

Key Responsibilities:

· Managing the work of the ICT team on a day to day basis and ensuring that the team meets and delivers company specific business targets and goals

· Developing the ICT infrastructure in line with business targets and market opportunities

· The post holder provides technical support for staff, by responding timeously to requests for service logged with Customer Service. They resolve issues and provide support to director HRM Homecare and IT Infrastructure Library (ITIL) standards through site visits. This will include workstations, printer and software preventative maintenance

· The post holder assists staff with guidance and resolving questions on the best use of software and the ICT facilities

· The post holder installs and maintains ICT equipment throughout HRM Homecare Ltd, including the installation of software and hardware

· The post holder takes responsibility for investigating and resolving non routine ICT issues and problems, making use of their detailed technical knowledge and experience. Liasing with other internal support groups and/or outside external suppliers as necessary.

· The post holder in association with other ICT teams, works to get maximum efficiency in installing or re-installing HRM hardware. The post holder must carry this out in line with HRM policy and in particular Software Licensing and Control policy.

· The post holder provides appropriate specialist technical help to support research, and other aspects of teaching and learning. This will include the evaluation and hardware and software in determining new standards as part of the overall service delivered by customer service.

· The post holder will carry out their duties in accordance with HRM Homecare Services Ltd procedure with respect to ICT management and will make certain that the service is delivered within ITIL best practice.

· The post holder will engage in a process of continuous service improvement, through monitoring quality, customer needs and personal development.

Role of the Department:

The department will provide direct ICT services to HRM Homecare. The department provides both development of solutions, through business planning processes and operational support for the activities supported by ICT. The Customer Service section provides support and access to services for both students and staff of HRM Homecare Services Ltd to get the most from HRM Homecare Services.

Assignment and Review of Work

The day to day work is determined by the team leader and allocated to other team members. Each member of the team will be responsible for multiple calls and required to plan their workload accordingly. They will co-ordinate the tasks in hand to meet deadlines and dovetail with the overall team objectives. They choose the order in which tasks of equal priority are tackled and will apply their knowledge to both routine and non-routine tasks to resolve problems and issues. Scheduled network tasks are planned on a weekly basis.

The post holder may work on projects to install new services or roll out new ICT facilities and will determine the method to achieve the best result in conjunction with business objectives set in conjunction with the Line Manager.

There is not close supervision of the post holder. When duties have been agreed they are expected to take responsibility for their completion, considering the impact on others and HRM ICT environment, making sure that they are completed to the standards of performance laid down in service agreements.

The ICT Development Officer and Team Leader supervises completion of the departmental tasks and provides

supervision and guidance for team members. The Line Manager will carry out ongoing and annual appraisals.

Working Relationships

There is both a strong element of customer focus and a strong reactive element with this post, responding quickly to systems operational and maintenance requirements to ensure the highest levels of quality service provision to customers is maintained.

The post holder will apply their knowledge when developing, in conjunction with other ITC personnel, new ICT resources and systems. Their role as a local expert will make them a key contributor, either individually or as part of a team to such developments.

The ability to share information with others is a key requirement in the support of customers. The post holder will be able to explain technical concepts in non technical language to any member of staff or student who needs information about the ICT service in HRM Homecare Services Ltd.

The post holder will communicate with 3rd party suppliers to facilitate service to HRM Homecare Services Ltd for support and warranty issues.

The post holder will have a good knowledge of all HRM policies where it relates to ICT. They must understand and work within the associated procedures (hardware refresh, licensing control procedures, etc) as well as exhibiting good working practice.

The post holder is expected to update and develop their technical knowledge in line with industry developments.

The post holder will be required to produce procedural documentation and relevant reports as required.

The post holder is expected to assist in the development and presentation of induction sessions for students to help them to get the best from HRM Homecare Services Ltd’s facilities.

The post holder ensures that the asset register in maintained and that all activity undertaken is reflected in the asset register.

The post holder will have a variety of specialist technical skills in which they are the local expert. They will have expertise, skills and knowledge which they can bring to bear. They provide a source of expertise in areas which often will be the basis for purchasing decisions, for the support of teaching and learning or research. They are expected to be able to share the information in a manner appropriate to their audience.

The post holder will have a good knowledge of all HRM policies where it relates to ICT. They must understand and work within the associated procedures (hardware, refresh, licensing control procedures, etc), as well as exhibiting good technical working practice.

Most Challenging Part of the Job

Balancing the completing priorities of a wide range of tasks associated with service delivery to a diverse client base.

Qualifications, Skills and Experience Required

Must be educated to HND level or above or have significant relevant work experience demonstrating development through involvement in a series of progressively more demanding relevant work.

Preferably should have 3 years experience in an ICT service delivery environment.

The post holder must be able to work within a team environment, sharing skills, knowledge and information as appropriate with others.

An appreciation of IT Infrastructure Library (ITIL) Is desirable.

The post holder will have good communication skills (written and oral) to explain technical concepts in an appropriate language to the customer.

The post holder will be a technical expert in one or more products (SPSS, Mays etc, of the University ICT provision. Where an industry qualification exists (MCP etc) is desirable the post holder has that qualification. Where a qualification is not available it is desirable that the post holder can demonstrate 12 months experience in using the product.

The post holder must have an awareness of the legislative framework which surrounds ICT.

Person requirements

HRM Homecare Services Ltd, an award winning care provider and market leader, is seeking to appoint an ICT Development Officer and Team Leader covering 4 sites in Scotland.

Based in Kilmarnock the post holder will be responsible for developing the companies ICT infrastructure, providing technical support and maintenance for all company hardware, software, ICT systems and facilities as well as carrying out the day to day management of our ICT support team.

Qualified to a minimum of HND level, you will have a detailed knowledge of software licensing and control policy, have the ability to troubleshoot systems and network problems, diagnose and solve hardware/software faults, report to director level, and take a lead role in website design and social media profiling.

We require a multitasker with the drive to test and evaluate new technology in line with the requirements of an expanding, dynamic business.

Further information can be obtained by calling us on 01563 570999. Application packs can be obtained

Company information

HRM Homecare Services Ltd is a leading provider of care at home and social care in Scotland. Our services are designed for and with the people we support. We care for people of all ages and abilities.

We specialise in supporting users of care services and their families to live independent lives in their own home. We offer a unique service of tailored care visits, from 30 minutes to 24 hours a day giving complete care and we assist family carers.

We support children and families, adults with disabilities, elderly people, people with complex conditions like dementia and Alzheimer’s, and those who just need a little extra support to improve the quality of their lives.

We care!

Apply email

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