As I look around the room of my colleagues of very successful hotel operation managers one wouldn’t be absurd to assume that we are all a products of years of hospitality experience, hospitality graduates and masters. Fortunately you would be completely wrong! We are all successful professionals but that’s really where the similarities end. We all have various backgrounds, degrees and career paths which have lead us here.
I currently have a BA Hons degree in Business Studies Marketing & Management and have always believed that I would use my degree to go into the marketing world but after a few years of post university “wandering” I wandered into a profession that I never believed would make so much use of my skills and ultimately be something that I really enjoy and passionate about. Although I have a degree in a specific discipline I utilise my skills on a business platform. Here are some of the Types of skills that I use on a daily basis:
-Building & Planning(I have done 2 new openings)
-Food & Beverage
-Education (I have 9 Apprentices)
I have spent the last few years refining any skill gaps that I have identified and attended management development programmes. Everyday I use my knowledge from university and from life experience. I now lead a team of 60+ and run the #1 hotel in Glasgow next to the worlds second busiest concert venue.
Premier Inn is the UK’s biggest hotel chain and we have really identified the need to open hospitality to all disciplines. Premier Inn are opening a new hotel in the UK every 10 days at the moment and 80% of our manager are internally recruited. In Scotland last year we recruited 8 people onto the Operation Manager graduate scheme. Out of 8 graduates only 2 have specific industry related degrees, the others have disciplines including HR, Accounting, English and History. We strongly believe that you will posses all of the behaviours that make you a successful leader by the time you graduate. Any other skill gaps can be addressed through:
• first-class mentoring sessions from senior managers within our Operations and HR teams
• fast track management development programmes
• specialist workshops to develop business management, leadership and key hospitality skills
• high profile networking events with guest speakers and business leaders
• business projects to shape the future of our company
• knowledge from the experts in specialist support centre roles
If you are graduating this year or considering your options I would recommend that you check out hospitality companies- hotel management is one of the most rewarding jobs that I have had- both professionally and personally.