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Graduate Job of the Week – Software Engineer

  • Job Title:  Graduate Software Developer
  • Location:  Glasgow

Our Product

Kana Enterprise is our highly sophisticated product, which delivers high-value solutions to our customers.  Kana Enterprise is designed from the ground up to provide multi-channel customer experiences in high-volume customer service management environments, which often have complex integration to incumbent systems.  Built in Java, Kana Enterprise uses the latest web technology to provide rich graphical user interfaces to web self-service, contact centre and mobile users.
Kana Enterprise has a world class knowledge management capability that provides enterprise grade knowledge and search solutions.  Finally Kana Enterprise provides industry recognized Case Management and Email management solutions that are built using its own graphical modeling tools.

Our Team

  • Our job, simply put, is to develop an internationally recognized enterprise product
  • What kind of problems do we solve every day?  Making a product that has to work across multiple browsers, databases, operating systems; often across multiple time zones where a user does not have to wait more than two seconds for the system to respond.  Oh and it will probably have accessed data from three distinct back-end systems to provide the user with a crisp, modern looking graphical UI.
  • But we care about what we do; we care about the craftsmanship of software engineering and all that goes into making a world class product.  We need to make sure each new feature is of high quality, is accessible, is extensible, is upgradeable and will perform in a highly scalable manner
  • This can only be done with a high caliber team that works in a collaborative manner where the voice and experiences of every engineer counts

Your Job

As an Engineer within the KANA research and development team you will:

  • Take pride in what you deliver
  • Make sure that we build things in the right way, with few defects using approaches such as TDD.
  • Question and challenge what you are delivering in order to ensure that we build the right thing for our customers.

We will work with you to identify key areas that you need to develop to ensure that you continue to hone your skills as a software engineer as you go through your career with KANA.

As the team and company grows there will be the opportunity for progression.

Essential Criteria:

  • A degree or post graduate qualification in Computer Science or Software Engineering

Desirable Criteria:

  • A passion for quality, test driven development and continuous integration systems.
  • Enjoy the challenge of working in a high performance team
  • A fun and friendly approach to work

Travel:  Occasional travel may be required
Location: This position will be based in KANA’s fantastic India of Inchinnan offices, beside Glasgow Airport – PA4 9LH, where we have large on-site parking and a subsidised canteen
Duration: This is a full time, permanent position.
Compensation: KANA offers a competitive total rewards compensation and benefits package.

To apply for these exciting roles please visit the careers section of our website to apply online.

As part of our recruitment process we are required to enquire  regarding any convictions, cautions, reprimands or final warnings that are not “protected” as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013) a separate email will be sent with further information regarding this request.  Please note that successful applicant will be required achieve a basic level security clearance (CRB, Access NI, UKBA)

KANA is an Equal Opportunity Employer and we welcome candidates from diverse backgrounds.


As an equal opportunity employer, Verint Systems Inc. prides itself in providing employees with a work environment in which all individuals are treated with respect and dignity. This means we are committed to providing equal opportunity to all qualified employees and applicants for employment without regard to one’s race, color, religion, national origin, age, gender, disability, alienage or citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation, Veteran status or any other classification protected by applicable federal, state or local laws. This policy applies to all terms and conditions of employment including but not limited to hiring, placement, promotion, compensation, training, leave of absence or termination.


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